Newsletter
Employment Branding & Collaborative Intelligence
Long term projections by Statistics Canada predict that the employment market will continue to tighten for decades to come.
Creating a premium brand experience is achieved through every interaction with every customer, external or internal. This is just as true for employment branding as it is for physical products. Branding the employment experience will result in an integrated staff team composed of members who are passionate about their jobs and place of work and who are committed to providing high levels of customer service both internally and externally.
Employment randing consists of three main areas; Organizational Culture; Human Resources and Training & Development.
An important objective of all businesses is to get the best bang for their training dollars. By developing training that is fully supported by day-to-day HR strategies and focused on a premium culture of customer service at all levels, businesses will reap cost savings through increased retention, decreased recruitment cost and increased service to customers. This is the first step toward sustainable emploment branding.
Organizational Culture
Organizational Culture is made of shared values, beliefs, attitudes, practices and ways of behaving. It drives performance and results. Culture is changed through an integrated and comprehensive management plan with rigorous execution. In recent years the term ‘culture’ is sometimes interchanged with ‘branding’ – defining and establishing a unique and compelling image that attracts employees, customers, suppliers, partners and retailers.
In order to establish a strong culture all components of the organization must be considered and aligned. In preparing for a new culture a clear picture of the current state of the business must be established. Identifying best practices, current successes, untapped talents and opportunities play a key role in sculpting the end result.
Growing a culture is much like growing a garden. Each one is unique and reflects the character and talent of the people that plant and maintain it. As every good gardener knows, nurturing and continuous care are as important as the seeds you sow. The result is a garden that brings pleasure and productivity in equal measure.
INSERT IMAGE HERE
An important objective of all businesses is to get the best bang for their training dollars. By developing training that is fully supported by day-to-day HR strategies and focused on a premium culture of customer service at all levels, businesses will reap cost savings through increased retention, decreased recruitment cost and increased service to customers. This is the first step toward sustainable emploment branding.
Organizational Culture
Organizational Culture is made of shared values, beliefs, attitudes, practices and ways of behaving. It drives performance and results. Culture is changed through an integrated and comprehensive management plan with rigorous execution. In recent years the term ‘culture’ is sometimes interchanged with ‘branding’ – defining and establishing a unique and compelling image that attracts employees, customers, suppliers, partners and retailers.
INSERT IMAGE HERE
In order to establish a strong culture all components of the organization must be considered and aligned. In preparing for a new culture a clear picture of the current state of the business must be established. Identifying best practices, current successes, untapped talents and opportunities play a key role in sculpting the end result.
Growing a culture is much like growing a garden. Each one is unique and reflects the character and talent of the people that plant and maintain it. As every good gardener knows, nurturing and continuous care are as important as the seeds you sow. The result is a garden that brings pleasure and productivity in equal measure.
book feature
Stephen is the author of Teaching an Anthill to Fetch: Developing the Collaborative Intelligence of Teams



